Electric, water, gas services

Electrical voltage and frequency
in Himeji: 100 V and 60 Hz

While electrical voltage is 100 V throughout Japan, frequency differs by region: 60 Hz in the Kansai region (e.g. Kobe and Himeji) and 50 Hz in the Kanto region (e.g. Tokyo). Before using any electric appliance, check its voltage and frequency requirements to see whether they can be used under the electrical conditions in your area. DO NOT use an appliance if its voltage and frequency spec are different from those required in your area, because it could cause accidents such as fire.

To start using electricity

1. See envelope tied onto circuit breaker or meter. Your customer number is indicated on the envelope.
2. Call the Himeji Sales Office of the Kansai Electric Power Co., Inc. and state your name, moving date and customer number.
3. Turn main power switch on and check whether you have power.

Kansai Electric Power Co., Inc.,
Himeji Sales Office TEL:079-292-3131

Water service

In Himeji, tap water is treated with chlorine and is potable. To begin using water service, submit a request to the Suido Ryokin Center (Water Service Section) of the City's Water Bureau at least 10 days prior to the day on which you wish to start using water. To terminate the service, contact the Service Section at least 10 days in advance, since the Service Section must prepare a bill for the outstanding service fee. Regional City offices In Ieshima-cho, Yumesaki-cho, Kodera-cho and Yasutomi-cho each have a branch office of the Water Bureau. Residents in these areas are requested to contact the branch office in their area.
Water Bureau Service Section 079-221-2711
Ieshima branch office 079-325-1007
Yumesaki branch office 079-336-4415
Kodera branch office 079-232-2195
Yasutomi branch office 0790-66-2930

Gas service

The type of gas differs depending on where you live. City gas is used in some areas, propane gas in other areas. Be sure to confirm whether your gas equipment is suitable for the type of gas you are provided, since city gas and propane gas have different calorific values.

City gas (13A) service area

Contact Osaka Gas and inform them of your name and address to begin using city gas service. You can designate the date on which a service person can come to your home to turn on the gas. Your presence is required during the procedure. Osaka Gas Customer Service Center
(toll free)0120-7-94817

Propane gas service area

Where to contact
Contact the shop indicated on the slip attached to the meter to initiate or terminate service.